More SOCIAL MEDIA CAMPAIGNS Case Studies:
MOOVN
BIG IDEA
Driving Brand Awareness For A Startup, Driving App Downloads, Competing In A Tough Market
THE CHALLENGE
Moovn is a ridesharing app founded in 2015 that is a direct competitor of nationally recognized brands such as Uber and Lift in a +$13 billion dollar industry. Offering rides in Seattle, WA and Tanzania in Africa, there was a need for a larger customer base in Seattle to take a slice of the market share away from some of the national brands. When Moovn approached us about a marketing campaign, they were excited about the opportunities to grow their app through social media.
THE CHALLENGE
Moovn is a ridesharing app founded in 2015 that is a direct competitor of nationally recognized brands such as Uber and Lift in a +$13 billion dollar industry. Offering rides in Seattle, WA and Tanzania in Africa, there was a need for a larger customer base in Seattle to take a slice of the market share away from some of the national brands. When Moovn approached us about a marketing campaign, they were excited about the opportunities to grow their app through social media.
THE GOALS
- Drive new downloads and repeat usage of the app
- Partner with summer events to spread the word about the app and promote responsible drinking
- Shoot a pilot promo video
- Drive a measurable increase in revenue through the campaign
OUR STRATEGY
Instead of competing directly against the multi-million dollar marketing budgets of Uber and Lyft and running similar branding spots across traditional media channels and social media platforms, we knew that Moovn could compete best by running strategic micro campaigns to maximize their conservative marketing budget.
We positioned Moovn to gain a strategic advantage over the national brands because we understood the local market better than the competition and we were aware of the most popular events that our target market of 21-45 year olds would be attending throughout the summer.
We selected a handful of summer events and reached out to them asking if we could co-sponsor the event by offering free rides to some of their attendees in exchange for free promotion. There was a ton of interest in this approach and we were able to get a lot of free publicity for a grand total of zero marketing dollars.
10 days prior to each event, we ran a social media ad targeting those most likely to attend the event with a funny viral video. Prospects responded well to the video and thousands of new customers downloaded the app. In order to keep app engagement high and shift consumer habits away from using Uber and Lyft, we also set up a series of follow up email, text, and push notification campaigns to keep Moovn top of mind after downloading the app.
FROM THE CLIENT
“The team at Keychain was instrumental in growing our user base here in Seattle and went above and beyond to create a winning marketing campaign for our ridesharing app. They used highly creative and strategic tactics to help us take market share away from some of the top companies in the industry. Highly recommend! “
– JGodwin Gabriel, CEO & Founder of Moovn
THE RESULTS
- + 7,293 new app downloads
- + $18 Cost Per Download (CPA)
- + 85% increase in month-over-month downloads
- +1,200 new social media fans & followers
- +3,490 new mailing list subscribers
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