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STONEFIRE GRILL

BIG IDEA

Growing Awareness In New Markets, Building Loyalty, And Repeat Business

THE CHALLENGE

Founded in 2000 by two sisters, Stonefire Grill has quickly grown into a regional powerhouse in Southern California, expanding to 13 locations in the span of 19 years, with more locations in development. After managing their social content, social advertising, and online guest communication for over 8 years, we’ve gained a ton of experience in full service social media management.

THE CHALLENGE

Founded in 2000 by two sisters, Stonefire Grill has quickly grown into a regional powerhouse in Southern California, expanding to 13 locations in the span of 19 years, with more locations in development. After managing their social content, social advertising, and online guest communication for over 8 years, we’ve gained a ton of experience in full service social media management.

THE GOALS

  • Create inspiring social media content that increases demand for the restaurant
  • Grow the social media audience across Facebook, Instagram, Twitter, and Pinterest
  • Build deeper relationships with guests through a personalized approach to social communication
  • Drive a measurable increase in revenue through hyperlocal, geotargeted social advertising campaigns.

OUR STRATEGY

Before we started working together, it was important for us to understand the brand and Stonefire’s key differentiators over competing restaurants in the area. This helped us frame our approach to creating content and conversation strategy on social media. The restaurant’s fast casual concept was grounded in family recipes, with a special emphasis on their signature salads featuring homemade dressings, their slow roasted BBQ options, and famous desserts including carrot cake and cheesecake.

We then built our content strategy around telling a brand story that families would relate to. By speaking directly to our target market’s needs, lifestyle, and interests, our engagement and audience growth metrics skyrocketed. Through custom photoshoots, videoshoots, and blog content shared to social media, our audience not only got to better understand the loving care that went into the menu, but they also got to meet the people behind the brand. Through an effective social media strategy, we helped contribute to making the restaurant a fun, interesting, and approachable place to dine with family and friends.

FROM THE CLIENT

“The team at Keychain are creative, strategic and enthusiastic thinking partners for our in-house Marketing team at Stonefire Grill. They consistently provide us with ideas and suggestions related to the state of social media and how we can best leverage those tactics for our company. Through their guidance, social engagement with our brand continues to soar. I appreciate their honesty, openness to collaboration and sincere passion for growth from both personal and professional standpoints.”

– Justin Lopez, CEO Stonefire Grill

THE RESULTS

  • + 55% online ordering increase
  • +138,000 new social media fans & followers
  • +1900% audience growth rate
  • +72,500 new mailing list subscribers
  • +8000% social engagement increase

Interested in how we can help you? Schedule a complimentary 30 minute strategy session.